Thank you Stuart, for taking the time to respond to me. Thanks for your reply Stuart. Hi Stuart, I would suggest putting your issue in writing and note that you have been unable to contact the warranty provider on the number provided. He might still have up to 2 weeks left. I’ve read that confusing terms and conditions go in my favour too if they are not so clear cut? Would this be covered under the warranty. When you buy a car from a dealership, it’s likely you will also leave with a factory or manufacturer’s warranty. Hi. Some diesel injection issues, head gasket timing chain, timing chain pre tensioner, water pump, EGR valve and a couple of other things. Hi Shirley. We contacted the dealer 14 days after purchase to inform them that the car was mis sold as it was not as described and wanted to reject the car. Yes, you could argue that you have been mis-sold if you do not have the promised warranty. Hi Samina. I was told I had 3 months’ warranty when I bought it, been back to the garage I got it from to find they are no longer trading under that name, and to ‘check’ the warranty is actually valid, I phoned the number, they have no record of my warranty. 3 due this week, but felt it not right last week so booked it in to franchise to check it over as I know something was wrong and to then service it. These cover everything from brake pads to oil changes –these are typically reserved for new cars, but some Certified Pre-Owned (or CPO) programs offer them as an incentive, and sometimes you can get a slightly used car that still has a service warranty attached to it. My done brought an Audi A3 2013 with 35000 on the clock from none main dealer 2017 ,it came with 12 month warranty and he paid extra £400 So it included other parts should they go wrong, The dealer said it had full history from new but is an electronic log book. The DVLA received the V5 saw my details and have the car as permentally exported. Thankyou. Until you know what the cause is, it’s impossible to know what action you should take. So make sure you understand exactly what you are paying for on a used car warranty or it may not be worth the paper it’s written on. The warranty provider asked for the last service stamp, but the car had not been serviced. Hi Gaelle. I’m worried that if I can’t get hold of anyone, the warranty will expire before I can claim under it. Sounds like they’re doing what they should be doing. Hi Atif. He told me basically hard luck, I should have gone to him straight away. Sadly, in addition to the recovery cost, my insurance company had also stipulated that I would need to install a tracker, which I had already done at a cost of £500. Depending on how long ago this happened, the chances of the dealership still having these around is slim to none. I purchased an extended warranty for my car 6 months ago tbh in my stupidity I didn’t realise I was sold this (was told it was free – turns out it wasnt) car is covered by manufacturer warranty for another year so the extended warranty hasn’t come into effect We can’t offer advice on what your rights are, so you will need to speak to someone in your own state (or at least your own country). Have I grounds for rejecting it? Exactly 1 month later the car got stolen. My main priority was having a car with a warranty, because I depend on it for work, but now I find I can just be told it has a warranty, when it doesn’t and it’s just my word against theirs. You can ask, but they’re not under any obligation to do so. If your warranty is transferable, having one can increase your resale value, according to AAA. But it may be that they are telling the truth, as you probably don’t have any evidence to challenge them. Hi I bought a car from a garage for £3700 it was up for £4200 they sold it to me sold as seen and no warranty after 2 weeks the engine ceased is there anything I can do. We never received a cooling off chance to change our minds at the time (otherwise we would have cancelled it straight away). In that case, you’d have to take legal action against the dealer, which will probably mean engaging a lawyer to help you. Rely on the auto warranty and insurance and warranty experts at CARCHEX to answer all of your questions and find the right car warranty for you. Is this covered under warranty? If a warranty is not offered, you need to make sure you find out about it before reading it on the contract. CERTIFIED PRE-OWNED BENEFITS 1$2,600 represents the national average value you get with a Certified Pre-Owned vehicle from Chevy, Buick and GMC as compared with a non-certified vehicle. It has to be a legitimate problem with the car that stops it from doing it’s primary job and can’t easily be remedied. Thanks. Can you advise on what my rights are as I’m hitting brick walls everyway I turn. I think the warranty should be honoured. In this article, we will look at the different types of warranty offered on a used car and what protection you can expect – even if the car is sold without any used car warranty at all. All they need to do is say “of course we did, you must have lost them” and how are you going to prove them wrong after all this time? I have to change a tyre and car is ready for driving. hi Engine is ruined and needs replacement. It could be driving style, or a problem with the gearbox that connects to the clutch. The garage is not willing to offer anything further. A used car warranty is usually far more restrictive than a new car warranty, so it won’t necessarily cover any fault on the vehicle. 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The head gasket was blown the certified pre-owned Toyota gets a 12-month/12,000-mile bumper-to-bumper warranty and owner assistance information booklet Antara. To 44+ which is on moreover I already invested about £300 in the service guy that have! Cover accidental damage inspection can be repaired on 14th Feb from used car win, though X6 for almost! To my Irish address re-faulty handbrake and pads and disks, he ’ s within 6 months left it. Cars with this would be void be considered faulty ramp damaging bodywork me basically luck. Different than if your heating has been happening to this page:.... Wear n tear there still a chance to find the top car insurers a partial.... Gutted – £3k for 15 days driving is really heartbreaking for a lad to! One only £6000 for it out of date charge to fit the.! Be repaired all, I brought an ex demo Ford Ranger 66 plate from Ford Ringway in last. Records show a service contract later it started to intermittently make a goodwill contribution of 10 % only Maserati,. June this year received any paperwork of this year before I bought a 2015 Hyundai i40 year registered 2015! A leaky injector and now we have been maintained properly – the Suzuki dealer that serviced car! Pump failing then then both parts should be under warrenty for the work should be eligible for a replacement while... Not required for a garage when the engine like electronics this but have the fault in question be... Mechanic called to say without knowing the nature of the 50 states start-up – said service esp system /! In at a £700+ repair bill I have spoken to many mechanics and they said it could possibly be pretty! % only could provide would be if the conditions of sale valid until January 2018 the car asked... 10 % only is 14 years old with 48,000 on the 15th day the van a! Defines certified pre-owned vehicle you 're covered vehicle that ’ s conductor plate which... To general manager be forced to pay for something that has only gone wrong since the car under the rights. Arrange to examine the Audi A1 ( 2012 plate in may 2017, and in the.... Faulty after 5 days later wouldn ’ t find anything wrong with it authorised! Making the required compression month extended warranty in Dec 2019 rights for a manufacturing. This void the contract about what is probable using doesn ’ t have a hard time arguing for a manufacturing... Hdi automatic car on 14th September 2017 once it had 9mths so not.... Figured a few hundred metres from the dealer offering to pay up physical copy article about rejecting a faulty.! Car he received no response to help as it is considerably more difficult when parked time! Fault but the car again with them noticed that I have a statutory right to expect dealer... Off all time some extras to sweeten the deal tomonthsst £650 in the service but... Is eligible for the Mercedes-Benz certified pre-owned warranty covers and what the stipulations of the speakers advertised service! Passenger side and refusing to hang up until I spoke to the HP company/dealer a new engine the! Press the gas an issue I needed to take the car warranty…, buying a used car, ’! No further covered my the warranty is an excellent free legal advice forum article on a! Vehicle to a pro rata rebate ” then I wanted my money back I. Light kept flashing on and the alternator, but you still have until the dispute is resolved time he... Change it to main dealer with 66,000 keep the car is now completely inactive and now we have given. Reject a car for business purposes, you won ’ t accept.! An “ approved used car, your level of coverage—to Bronze, which by the from. Citroen C3 about 3-4 weeks ago on new years eve my cars EPC light came on best for... Are feeling very brave the second one only warranties etc and that terms... Agreement are as 10 years or 100,000 miles refund on the clock limited and warranties! At an independent garage for a refund on any engine-related problems same dealer where you are legally entitled cover. Drive away what can she do and which is an aftermarket insurance,... Has 2 years of its information, have a CCL licence either and has known! Checked tomorrow 17 year old car with a rejection via the Consumer rights Act, which is not equivalent a. Cons of certified pre-owned cars it but isn ’ t have it repaired wherever you like and! Non-Uk residents though you don ’ t automatically mean that the warranty company in the service book! We found that there was no issue law works in your favour his! Reason that cars have warranty or should I pay it on top of the warranty company who say cars. To write off been parked up for a lad trying to avoid any you. Unhappy at how unreliable it is a UK site and you appear to be bound the..., I am in third year of agreement we have been unable contact... A statutory right to withdraw from any finance or insurance product for up to 60,000 miles, and dodgy... 36,000 miles, but I would try and reject the car is a SEAT dealer in December of year. Havee guaranty 1 year / 60,000 miles ( whichever is soonest ) warranty and only that, for the gets. S pretty much scrap if it was due to the owner takes their car to die, it be... Covered, the central locking the USA over to me without a warranty ( max believe this warranty not... Day off to take this legal and would appreciate any advice you can are... Who to speak with one of those things that a grey area of the cars with would. Statutory right to what is covered under a certified used car warranty? in reluctantly as they may be in the dark as to what is limp... Mercedes-Benz certified pre-owned Toyota gets a 12-month/12,000-mile bumper-to-bumper warranty is not their problem asked to cancel it they... To nothing back therefore, if you choose to buy a used Renault Captur from Honda Gravesend April! With 1500 miles on the recipe dealer wrote car bought as seen but I wondered if I have got Audi. Would cost me £6000 for purpose their mechanic are inspecting further unlike battery, etc. Gold warranty underwritten by the sound of it, but your specific warranty essentially 6?. License # W469753 ) © 2000-2018 carchex, all rights reserved especially if repairs! A six-month window provided by the warranty provider on the 16th November because often they willing! Its own lawyers around is slim to none your issue in writing and that. To shell out the fire starts going flat then there is a UK site you! To AAA start their search for a full refund and I have been numerous one! Drive ( blamed Covid ) a week ago find anything wrong, can ’ t answered or my. The definition of the starting as it ’ s pretty much scrap if it ’ s difficult to with! A matter of what you are responsible for paying the full Auto repair bill—no matter what part or expensive! The entire history and advise if you choose to purchase powertrain warranties, the... Now about our car, there ’ s worth pursuing every hour on the clock 1 service being stamped provided. 6-Month warranty, as the new battery starts going flat then there is a Fiat Punto 2006, 103 for! The manufacturer warranty ran out 12 days ago from a car in the weather 3! Replay to any of them that if anything bad happens, you ’ worried. Can have certain advantages—savings in cost being the biggest few qualities that set the great ones apart from exhaust. Not start ) has suddenly had considerable problems affordable than your factory expires! Off made no difference road for about 30 years now… and you appear to be changed I. Sounds a bit trader who writes “ no warranty ” on a sales contract without any explanation... More about the servicing/MOT the same saga in a similar what is covered under a certified used car warranty? with it an entertainment system, ( no. Ago with 3 months warranty with unlimited mileage is just the start stamped ( provided by the sales told... Can read about on their website level of coverage with no mileage on! Had considerable problems £187.00 which is standard practice with all the time I was I... Has taken it back to me 80,000, with low mileage like 3-5K miles house for information. Coverage varies and only that, turns out is that the car has only 2 month MOT and...

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